Fair Way Resolution
Sparks originally built a Drupal 7 website for Fair Way back in 2015, which served as an ideal platform for conflict resolution for a number of years. Typical for D7 the site grew in scope and feature-set over the years keeping pace with the business as it evolved.
In late 2022, Sparks and Fair Way worked on a proposal for a Drupal/Sector 9 rebuild, simplifying the site to match Fair Way's updated brand vision with a clarified user experience. This delivered clear and easy pathways, informative content, and a modern visual design. The site was successfully delivered on time in mid 2023, before following the natural Drupal/Sector 10 upgrade path in 2024.
Features worth noting:
- Easy to follow process steps: https://www.fairwayresolution.com/help-for-you/family
- Multilingual brochures to cater for both English and Te reo Māori speaking audiences
- A sticky ‘Get in touch’ mobile menu that allows users to contact the Fair Way team within 2 clicks of arriving on the website
The updated Sector 10 website offers a way forward for individuals and businesses alike, through its clever themed sections. The main goal of the build project was to connect and filter users to the relevant team at Fair Way with ease. No easy feat when the Fair Way team covers over 20 different sections of dispute resolution.
The site is much friendlier than its Drupal 7 counterpart - ideal for individuals looking to resolve issues.
An expansive mega menu - designed to deliver the goal of clear and easy pathways - now allows users to find their help section within a couple of clicks. From there, every category section has its own unique webform and contact links, enabling users to get the specialist help they need.
Do you need a well designed and content lead website that talks to your chosen audiences using proven processes? Get in touch with Jack to see how Sparks can work with you.
Jack Kilborn, Digital Producer
jack@sparksinteractive.co.nz
